Organisational Citizenship Behaviour and its Influence on Small scale Businesses Strategic Performance in Nigeria.

Organisational Citizenship Behaviour and its Influence on Small scale Businesses Strategic Performance in Nigeria.

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Organizational citizenship behaviour (OCB) is essential for the sustainability of any organization in the 21st century because of its potential outcomes which include increased productivity, efficiency, customer satisfaction, reduced cost, reduced employee turnover rate to mention but a few. This study examines how OCB can influence employee satisfaction of small firms in Nigeria context. A...
 
Published at International Journal of Civil Engineering and Technology (IJCIET).
Volume 10
Issue 3
Pages 79-91
Published in 2019
 
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Ojebola, O.O; Osibanjo, A.O; Adeniji, A.A.; Falola, H.O; Salau, O.P & Adeoye, F.L.
Adeniji Anthonia Adenike » Adeniji Anthonia Adenike is an Associate Professor of Industrial Relations and Human Resource Management in Covenant University, Canaanland, Ota.She obtained her Bachelor of Science (Hons) degree with a Second Class Upper Division from the department of Business Administration, Ogun State uNiversity, now Olabisi Onabanjo University, Ago-Iwoye; Post Graduate Diploma in Financial Management and... view full profile
Adeniji Anthonia Adenike
 
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